Vendor Bridge

Vendor Bridge

Fixing a broken tool to save a high-stakes hospital partnership

Fixing a broken tool to save a high-stakes hospital partnership

User Interface Design

SaaS Design

Cross-Funtional Collaboration

Legacy Redesign

Designed to Drive Action

A large hospital network was ready to abandon its service invoicing tool after years of missed expectations. I took over the platform, rebuilt the experience from first click to final invoice, and proved design could rescue more than just usability, it could save a multi million dollar contract.

A large hospital network was ready to abandon its service invoicing tool after years of missed expectations. I took over the platform, rebuilt the experience from first click to final invoice, and proved design could rescue more than just usability, it could save a multi million dollar contract.

Growth results

Rebuilt trust and credibility with a frustrated client

Rebuilt trust and credibility with a frustrated client

Streamlined billing workflows for vendors

Streamlined billing workflows for vendors

Replaced confusion with a usable, modern design

Replaced confusion with a usable, modern design

Problem

My Role

Team & Timeline

Impact

Problem

My Role

Team & Timeline

Impact

View the Original Design

View the Original Design

Blake - thank you for jumping in with such enthusiasm and making an immediate impact since joining the team. Your dedication to enhancing the UI and UX has not gone unnoticed. I truly appreciate your thoughtfulness and hard work you bring to improving our users’s experience, and I value your partnership every step of the way.


Waseem H.

Senior Director of Product Delivery

The product manager left great feedback on the redesign for Vendor Bridge.

The product manager left great feedback on the redesign for Vendor Bridge.

I’m currently available and open to new roles.

I’m currently available and open to new roles.